OMNICHANNEL solutions

OMNICHANNEL solutions

 

 

With our omnichannel solutions you network your entire business as a digital platform with the involvement of all stakeholders. Our approach is that of a Modular Overlay Architecture (MOA). This means that we efficiently combine existing elements in order management both with selected third-party service providers and with newly developed solutions in-house. As a result, our providers can approach their customers faster, more flexibly and more cheaply than competitors.

 

Ask us! We support you in your situation with the following functions:

 

Integration of the shop backend

  • Interfaces to your ERP, e.g. finance, inventory management, purchasing, etc.
  • Interfaces to marketplaces
  • Interfaces to payment service providers (PSP)
  • Interfaces for your own evaluation, e.g. data mining

 

Integration of POS systems

  • POS systems with bonus and receipt functions
  • Interfaces to EC-Cash network operators
  • Provider-specific applications, e.g. visitor frequency recording

 

Optimization of customer processes (customer touchpoints)

  • External / own modules onboarding
  • External modules optimization of front end and buyer behavior
  • Integration of online marketing tools, e.g. influencers & social media marketing
  • Integration of invoicing and dispatch

 

Other technical instruments

  • Integration of e-learning for employee training and further education
  • Data warehouse solutions for the implementation of special requirements, e.g. pandemic
  • Integration of overarching compliance requirements, e.g. Fairtrade seal of approval
  • Integration of international requirements, e.g. for taxes

 

Benefits of creditPass

  • Reliable solution provider with international technical competence
  • Technical interfaces and existing contractual relationships with various market partners
  • Practical experience since 2003 with an active customer base in various industries